Frequently Asked Questions

Please see guide

*Know your hair length & thickness.

This is important for proper pricing + timing!

How do I know if my hair is “fine to normal” or “long to thick” for pricing purposes?

  • Short = Chin and Above

  • Medium to Long = Below Chin to Middle of Back

  • Extra Long = Past Middle of Back

Hair thickness is measured by the diameter of your ponytail. If the result is greater than or equal to two inches, this is considered thick hair. In other words, if you barely get your hand around your ponytail you have thick hair.

Classic Color Services & Pricing

  • All color services include a blowout style.

  • All Highlights and Hand Painting services include one Gloss/Toner & blowout style.

  • One or more treatments are used depending on what is needed (K18, Olaplex, L'anza Pre-Blonde Boost, Color Attach and Trauma Treatment) are included in the cost for every Lightening and Color Service in order to protect the Color and Integrity of your hair.

*PLEASE NOTE: ALL PRICES ARE STARTING AT PRICES. The services and price list is a guide only and varies depending on location, application, hair length, thickness/density, overall condition of your hair & desired look. All color services have a base price and will range upwards depending on what needs to be used for your hair including the amount of product and time to complete a service.

Prices are starting based on 8 weeks of grow out. If it has been longer than that since you've had your hair done, expect to have extra bowls of color mixed at $25 per bowl.

Consultations are recommended for anyone with a specific budget, please don't hesitate to let me know. I am happy to provide exact quotes for your customized service at your personal consultation.

Will hair smoothing treatments straighten my hair?

No! They absolutely WILL NOT straighten your hair, nor will they change your hairs natural pattern. They are strictly an anti frizz treatment. If you have expectations beyond simply reducing frizz, PLEASE DO NOT BOOK THESE SERVICES!

What is the best way to communicate my styling and color preferences?

Photos are an excellent way to show your stylist exactly what you have in mind. You will be given options and home care recommendations to keep the salon look going and to make styling easier for you. I LOVE it when you bring your Pinterest photos.

Do I need a consultation?

If you are planning a major change to your current color, I strongly recommend scheduling a Color Consultation. If you are unable to schedule a consult, please text images of your current hair and your hair goals to 719-347-1978 after completing the "New Guest Hair Date Request Form" located on the "Book Now" page. This allows me to allocate the appropriate amount of time for your visit, plan and prep for your hair goals, and give you a cost estimate for services.

What is your return policy on products?

All product sales are final, I do not issue refunds. Sorry no exceptions.

Do you allow children (10 and younger) in the salon?

Children are welcome as long as they are scheduled for services. If not, please respect the other guests’ peace and quiet by leaving your children at home. This also allows you time for yourself to enjoy your services.

*Please visit the Salon Policy Page for information on Cancellations, Late Arrivals and Refunds.

What if I am not 100% happy with my hair and service?

I want all my clients to leave my salon feeling and looking their absolute best! If you are not happy with your service, I ask that you contact me within 72 hours of your service. I will be happy to make any reasonable adjustments as needed.

719.347.1978 | Text or Call

Book Online Here

Business Hours

By Appointment Only

Monday-Friday 10am–4pm

Saturday - Sunday Closed

Google Map

Located Inside Adorn Salon Studios

2130 Hollow Brook Dr. Studio 105

Colorado Springs, CO 80918